AYESHA AKRAM
S t o r e S u p e r v i s o r
Profile summary
Experienced retail supervisor with Bachelor's degree in Business Administration and a multi-industry background across retail, real estate, telecommunications, and hospitality. Skilled in leadership, inventory control, visual merchandising, and delivering exceptional costumer service in fast- paced environments.
Key skills
Professional experience
Assisting store manager in implementing upper management directives. Manage stock ordering, inventory control, and item replenishment. Ensure merchandising standards and support sales targets. Ensure brand standards are met by the training team regarding new products. Supervise staff and manage shift scheduling. Maintain hygiene and brand presentation standards of the store. Handling and resolving customer complaints. Led local marketing efforts and coordinated client on boarding. Managed meetings between clients, designers, and site supervisors. Provided post-sales service and assisted sales staff performance.
Supervise, coordinate and schedule of the food service staff to ensure efficient operations. Estimate and order ingredients and supplies based on meal requirements. Maintain inventory, sales and waste records. Train staff on hygiene, safety, and job duties. Assist in hiring, menu planning, and cost control.
Managed Client engagement, conducted site visits, and finalized sales. Trained junior staff and supported business growth initiatives. Provided strategic guidance to overcome sales bottleneck. Implemented a Human Resource Information System (HRIS), transitioning a manual system to automate employee records. Managed recruitment process aligned with job requirements and staffing needs. Developed a Management Information System (MIS) to support sales planning, cost control, and strategic decision making.
Managed high volumes of costumer calls and resolved inquiries efficiently. Generated sales lead and met service target. Built customer trust through effective communication and ensured timely issue resolution